Operations Services

Get software and customers running smoothly

Support with implementation, onboarding, project coordination and operational execution around your software and your customers.

Most relevant at:Production Scale

What we take on

Implementation

Roll out your software at customers: configuration, data migration, go-live.

Customer onboarding

Get new customers live and using the product, without pulling your developers in.

Project coordination

Planning, follow-up and communication between your teams, partners and customers.

Operational execution

Recurring operational work around software and customers, done reliably.

A clear way to start

Keep delivery moving.
Let developers focus.

Start with the operational work that slows your team down. Define the responsibilities, handovers and support around it.

Identify the bottleneck
Where do implementation, onboarding or daily coordination need attention?
Agree the scope
Make ownership, priorities and communication clear before work starts.
Work alongside your team
Connect operational support with the people building and using your software.

Your questions, answered

Questions we often get

What does Codifire Operations do?

Codifire supports implementation, customer onboarding, project coordination and operational execution around software and its customers, so your developers can keep building.

How is Operations different from Development?

Development focuses on building and improving the software. Operations focuses on getting it into use: implementation, customer onboarding, project coordination and recurring operational work. The two can work alongside each other.

Can Operations support our existing team?

Yes. The support can sit alongside your developers, customer-facing teams and partners. We agree the scope, responsibilities, handovers and communication before starting, so it is clear who does what.